Frequently Asked Questions
What is your return policy?
We are unable to accept returns and we do not offer refunds or cancellations once an order has been placed. If you received the wrong product or size we are happy to correct your order immediately.
When will my order be shipped?
All orders require 5-7 business days for processing (Monday-Friday). Please remember that all products are handmade with love and packaged by hand.
Lost, Stolen or Damaged Package?
After packages leave our facility, we are no longer responsible for transit. If your package was lost or stolen, please file a claim with UPS OR USPS. Click the link below to start the process of your claim.
USPS CLAIM - https://www.usps.com/help/claims.htm
UPS CLAIM- https://www.ups.com/us/en/help-center/claims-support.page
Where can I buy?
Products can be purchased online & at our store front, Uncovered Beauty Glow Bar.
475 E. Main St., Suite B, Moncks Corner, SC 29461
Although our products are handmade with natural ingredients they have not been evaluated by the Food and Drug Administration (FDA). If any irritation occurs, please discontinue use immediately. Never use new products on broken or irritated skin and discontinue using any product that causes itching, burning, irritation or any adverse reactions. Uncovered Beauty LLC accepts no responsibility or liability for any adverse consequences resulting directly or indirectly from the use of our products.